GDPR
Privacy Policy
We value your privacy and the protection of your personal data. This policy explains how we collect, use, and protect your personal data when you browse this website or submit a contact or quotation request form. For our company identity and contact details, please refer to the company information and the "Contact Us" section on this website.
This website provides information about our company, products, and services, as well as contact and quotation request forms. It does not offer membership registration or online transactions. After you submit a form, we will respond by email.
1. Data We Collect
Depending on how you use this website, we collect the following data:
Website Browsing Data
When you browse this website, our systems may record your IP address, browsing times, pages visited, and related access logs. These records are used to maintain website operations, review usage, and manage website security.
Contact and Quotation Request Data
When you complete a form, we receive the information you provide, including your name, telephone number, email address, company, address, country, subject, inquiry details, and any data included in attachments. The data actually collected depends on the information you enter and submit.
Please provide only the information needed to process your inquiry, and avoid including unrelated personal information in your message or attachments. If you provide another person's personal data, please ensure that you have a lawful basis for doing so.
2. Purposes and Legal Bases for Processing
We process personal data only to the extent necessary for the following purposes:
To receive, understand, and handle your questions, product requirements, or manufacturing and processing service requests.
To respond to inquiries, provide quotations, and conduct follow-up communications related to your request by email.
To maintain website operations, review browsing activity, prevent misuse, and address information security issues.
Where the European Union's General Data Protection Regulation (GDPR) applies, processing requests that you make as a prospective contracting party is based on the need to take steps at your request before entering into a contract. Processing inquiries from company representatives and maintaining website operations and security are based on our legitimate interests, taking into account and protecting your rights and interests. Where consent is required by law, we will obtain your consent before processing your data.
You may choose whether to provide your data. However, if you do not provide a necessary email address or sufficient details about your request, we may be unable to respond to or process your inquiry. Submitting an inquiry form does not mean that you consent to receiving marketing messages unrelated to your request.
3. Who May Access and Process Your Data
Access to and processing of your data are limited to our company and the service providers we engage for website development, maintenance, and technical support for forms, only to the extent necessary to handle inquiries or maintain website operations.
These service providers must process data in accordance with our instructions and agreements. They must not independently use the data for marketing or other unrelated purposes. We do not sell or rent your personal data, nor do we provide it for other companies' marketing purposes.
This restriction does not prevent disclosures to competent authorities where required by law.
4. Data Retention
We retain the data you provide only for as long as necessary to handle your inquiry, provide quotations, and conduct related follow-up communications. Retention periods are determined by whether the inquiry has been closed, whether communications are ongoing, and whether retention is necessary to resolve a dispute. We do not retain your data indefinitely merely because you once submitted an inquiry.
Website browsing records and IP logs are retained for as long as necessary for website maintenance, security monitoring, and incident handling. When data is no longer needed, it will be deleted or anonymized so that individuals can no longer be identified.
5. Cookies and Website Tracking
The recording of website browsing activity and IP addresses described in this policy does not mean that you have consented to advertising tracking or other non-essential tracking.
If this website uses cookies or similar technologies that require consent by law, we will explain their purposes separately and activate them only after obtaining your consent. We will not treat your continued browsing as consent. You may refuse or withdraw that consent.
6. Personal Data Security
We implement appropriate security measures based on the nature of the data and the risks associated with its processing. We also restrict access to reduce the risk of unauthorized access, disclosure, alteration, or loss.
Internet transmission and electronic storage cannot be guaranteed to be entirely risk-free. If a personal data security incident occurs, we will handle it in accordance with applicable law and notify the relevant authorities and affected individuals where notification is required.
7. Your Personal Data Rights
Subject to applicable law and the circumstances of your case, you may make the following requests:
- Request information about, access to, or a copy of your personal data.
- Correct or complete inaccurate or incomplete data.
- Request the deletion of your personal data or restriction of its processing.
- Object to processing based on legitimate interests on grounds relating to your particular situation.
- Receive your data in a machine-readable format or request its transfer where the legal requirements are met.
- Withdraw your consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise these rights, please submit your request through the "Contact Us" form or the email address published on this website. We may ask you to provide information necessary to verify your identity and prevent others from accessing or altering your data.
Where the GDPR applies, we will normally respond within one month of receiving your request. If an extension is necessary and permitted by law, we will explain the reasons within the initial one-month period. You also have the right to lodge a complaint with the relevant data protection supervisory authority.
8. Updates to This Policy
We may revise this policy to reflect changes in website functionality, data processing practices, or legal requirements. Updated content will be published on this website. Where changes require separate notice or consent by law, we will follow the applicable requirements rather than treating a policy update alone as a substitute for the required notice or consent procedures.